Every Sunday Table set is made to order in the US, and most are personalized with the names you choose. Because of that, all sales are final: we can’t accept returns or exchanges for a change of mind.
Our guarantee
If your order arrives damaged, defective, or not what you ordered, we’ll make it right at no cost to you:
- Email [email protected] within 14 days of delivery.
- Include your order number and a photo of the problem.
- We’ll send a free replacement, or refund you in full if a replacement isn’t possible.
You won’t need to send anything back unless we ask.
Personalization
We pass your personalization to the workshop exactly as you type it, so please check spelling, capitals and punctuation before you order. If there’s a mistake on our side or the workshop’s, we’ll replace the item free. We can’t replace items when the text was entered incorrectly at checkout.
Changing or canceling an order
Personalized items go into production quickly. If you need to change or cancel, email us within 12 hours of ordering and we’ll do our best. Once production has started, we can’t cancel.
Lost or late parcels
If your tracking hasn’t updated for 7 days, or your parcel shows as delivered but you can’t find it, email us. We’ll work with the carrier and send a replacement if it’s lost.
Refunds
Approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show it.
This policy doesn’t affect your statutory rights.